Thank you for shopping with us! We offer reliable shipping services across the United Kingdom, ensuring a seamless experience for both B2B and B2C customers. Our website also supports C-end (B2C) purchases and drop shipping. Please review our shipping policy to understand delivery times, costs, and eligible regions.
For drop shipping services, please refer to our Drop Shipping Policy (Coming Soon).
Shipping Zones and Delivery Methods
We provide shipping across the UK and have designated shipping zones with specific delivery times.
Shipping Zones and Postcodes
| Zone Name | Postcodes Covered | Shipping Method |
|---|
| London & Southeast | E*, N*, NW*, SE*, SW*, W*, WC*, EC*, BR*, CR*, DA*, GU*, HP*, KT*, ME*, MK*, OX*, PO*, RG*, RH*, SL*, SM*, SO*, TN*, TW*, UB*, WD* | DPD Express Delivery |
| Midlands | B*, CV*, DY*, HR*, ST*, TF*, WS*, WV*, WR*, DE*, LE*, LN*, NG*, NN*, PE*, SK* | DPD Express Delivery |
| Yorkshire & the Humber, North East | LS*, WF*, BD*, HD*, HX*, S*, YO*, HG*, DL*, HU*, NE*, DH*, TS* | DPD Express Delivery |
| Northern Ireland | BT* | DPD Express Delivery |
| Scottish Highlands | AB*, IV*, KW*, PA*, PH*, HS* | DPD Express Delivery |
| Scottish Islands | HS*, IV*, KA27*, KA28*, KW*, PA20-49*, PA60-78*, ZE* | DPD Express Delivery |
| Channel Isles & Isle of Man | JE*, GY*, IM* | DPD Express Delivery |
| Scilly Isles | TR21-25* | DPD Express Delivery |
| Rest of the UK | Other UK areas not listed above | Standard Delivery |
Shipping Costs & Delivery Estimates
We do not use a unified freight rate calculation method. Instead, shipping costs are calculated based on:
- The shipping rates provided by DPD Express.
- The destination address entered by the customer.
- The weight of the ordered goods.
Shipping costs will be displayed at checkout based on these factors.
Estimated Delivery Times (Based on DPD Express)
- Standard UK Mainland Delivery: 1-2 business days.
- Remote Areas (Scottish Highlands, Scottish Islands, Channel Isles, Isle of Man, and Northern Ireland): 2-4 business days.
- Scilly Isles: 3-5 business days.
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, seasonal demand, or courier delays.
Order Processing & Dispatch
Orders are processed within 1-2 business days.
Orders placed after 2:00 PM (GMT) will be processed the next business day.
Tracking information will be provided once your order has been dispatched.
Shipping Carrier Information
We primarily partner with DPD Express for reliable and efficient delivery of your orders. However, in some cases, we may use other logistics providers to ensure timely and cost-effective shipping. If a different carrier is selected for your order, we will notify you before dispatch.
Return & Exchange Policy
If you need to return or exchange an item, please refer to our Return and Exchange Policy for complete details.
B2C Customers: Returns/exchanges must be requested within 30 days of receipt.
B2B Customers: Returns/exchanges must be requested within 14 days, unless otherwise specified in the purchase contract.
Defective/Damaged Items: Must be reported within 7 days with supporting photos/videos.
Non-Returnable Items: Customized, perishable, or intimate products.
Additional Policies for B2B Customers
Bulk orders may be subject to additional terms—please check your purchase agreement or contact our B2B support team.
Restocking Fees may apply unless the item is defective or incorrect.
Drop Shipping Policy
We support drop shipping services for businesses looking to sell our products under their brand. If you are a drop shipping partner or wish to join, please review our Drop Shipping Policy (Coming Soon).
Contact Us
For any shipping-related inquiries, please reach out to our support team:
📧 Email: [email protected]
📞 Phone: +44 737-587-1680
We are committed to providing you with a seamless shipping experience. If you have any questions, feel free to reach out!